Onboarding experiment review
A cohort included 4,200 trial starts and 378 paid conversions.
Inputs
- Trials started: 4,200
- Paid conversions: 378
Steps
- Conversion = 378 / 4,200 = 9%
Result
- Trial-to-paid conversion is 9%.
Measure the percentage of trial users or accounts that convert into paid customers.
Result
Calculating the sample result.
Trial conversion is a direct signal of onboarding quality, product fit, and pricing friction in trial-led growth models.
Inputs
Outputs
Divide paid conversions by trial starts and convert the result into a percentage.
Trial-to-paid conversion = paid conversions / trials started
Onboarding experiment review
A cohort included 4,200 trial starts and 378 paid conversions.
Inputs
Steps
Result
Use the unit that matches your buying motion. B2B SaaS often prefers accounts, while self-serve products may use users.
Because some trials convert later than others, and an incomplete window can understate the true conversion rate.
Keep going
Measure the percentage of free users or accounts that upgrade into paid plans.
Calculate the percentage of starting customers retained after accounting for new customers added during the period.
Calculate monthly recurring revenue from active subscriptions and average recurring price.