Efficiency snapshot
A segment has 12,000 in estimated LTV and 3,000 in CAC.
Inputs
- LTV: 12,000
- CAC: 3,000
Steps
- LTV:CAC = 12,000 / 3,000 = 4.0
Result
- The ratio is 4.0x.
Compare estimated lifetime value against customer acquisition cost to measure unit economics efficiency.
Result
Calculating the sample result.
LTV:CAC is a compact ratio that shows whether a SaaS business is creating enough long-term value relative to what it spends to acquire customers.
Inputs
Outputs
Divide lifetime value by customer acquisition cost. The ratio shows how many dollars of lifetime value are created for each dollar spent to acquire a customer.
LTV:CAC = LTV / CAC
Efficiency snapshot
A segment has 12,000 in estimated LTV and 3,000 in CAC.
Inputs
Steps
Result
Context matters, but many SaaS teams look for a ratio that comfortably exceeds 3.0x while also maintaining reasonable payback.
Yes. If payback is too slow or churn assumptions are fragile, the ratio can overstate how healthy the business really is.
Keep going
Estimate customer lifetime value from ARPA, gross margin, and churn rate.
Calculate customer acquisition cost from sales and marketing spend divided by the number of new customers acquired.
Estimate how many months it takes to recover customer acquisition cost from gross-margin-adjusted monthly recurring revenue.